More loyalty benefits for customers

chika ebuzor

July 1, 2015 11:02 PM

Etihad Airways is to add value to the lives of our GEM customers and make holiday trips and vacations more enjoyable for them with value-added incentives.

Etisalat.

Etisalat Nigeria, has gone into a partnership deal with Etihad Airways in other to create a better service offering and exciting customer experience for its GEM customers.

According to a statement on Etisalat website,”GEM means going the extra mile. it's our loyalty reward program to thank our dedicated customers.”

The partnership is a strategic alliance that will offer Etisalat’s GEM customers, some loyalty and lifestyle benefits.

As a result of this partnership, the special GEM customers will get a 20% discount on flight tickets, if they choose to fly Etihad air, to the United Arab Emirate.

The GEM customers will also pay a little below $3,000 for a holiday trip to the United Arab Emirate .

Francesco Angelone, Chief Marketing Officer of Etisalat Nigeria said 'The goal of our partnership with Etihad Airways is to add value to the lives of our GEM customers and make holiday trips and vacations more enjoyable for them with value-added incentives. We believe that this partnership with Etihad Airways will provide unparalleled satisfaction to our GEM customers.'

On his part, Maurice Phohleli, Etihad Airways' Vice-President, Africa Sub Sahara and Indian Ocean, said 'We are confident our collaboration with Etisalat on this promotion will reward new and existing guests with travel options that provide great value. Etihad Airways prides itself on building strong relationships with its guests and, with the summer holidays here, we intend to show our appreciation by rewarding GEM customers for their loyalty.'

Etisalat says it hopes to increase customer satisfaction through this offering.

chika ebuzor