How scammers are targeting customers of financial institution

Customers of the bank have been receiving emails which deceitfully ask passwords, usernames, and credit card details.

A slew of GT Bank customers have been on a brink of falling to the hands of scammers attempt to get relevant customers’ information through phishing.

These scammers attempt to criminally and fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as the bank.

These scammers send emails to these customers informing them that someone had successfully added as beneficiary to their online banking and put a fraudulent link to follow to cancel it and fake phone numbers.

One customer, who nearly fell to this phishing a told Pulse that the link took her to a website that looks like that of GT Bank.

“We wish to inform you that a transaction occurred on your account with us. The details of this transaction are shown below: The beneficiary with details below was successfully added to your Internet Banking profile. Beneficiary Name : Beneficiary Account : 3251099491 Beneficiary Bank : PLC; Kindly proceed to transfer. If you did not add the beneficiary kindly follow the below link to suspend/de-active unauthorize access on your account ,” the phish mail reads.

The customer who does not want to named, said a space was provided to enter information like passwords and secret answer.

“But unlike the main GTB website, the password and secret answer don't show in asterix.  That was when I suspected. Then I looked at the link box and saw that it wasn't the GTB website. It was one nacromedia stuff or something like that; but you have to be very observant to notice,”  the customer told Pulse.

“It was later that I saw that the original sender of the mail is one ,” she added.

Some other customers of the bank have also complained about receiving the same mail.

It has not been ascertained how many customers have fallen victim to these phish mails by clicking the link and entering sensitive information.

Pulse monitored complains of a Twitter user, Ogom who revealed that she received a mail similar to the one the customer who spoke with Pulse received.

“Good morning. I've just received a mail on some fraudulent activity on my acct. I've been trying to reach your customer service to no avail. Please reply to this tweet and follow back if you may. Thanks,” the Twitter user tweeted at GT Bank Twitter handle.

GT Bank told the complainer to send an email via careonline@gtbank.com so they will be able to look into it.

“You can also attach a copy of the email that you received via this medium. Viewing the content of the mail will enable us advice properly. Thank you,” GT Bank told her.

Our emails to GT Bank have not been responded to while the Spokesperson of the financial institution could not be reached.

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