Mobile network apologises to customers for service disruption
The network provider has apologised for difficulties faced by customers trying to use its SMS, data and voice services.
9mobile's new brand identity
Customers of the mobile service formerly known as Etisalat Nigeria have been experiencing problems with the SMS, data and voice services of the network provider.
In the statement signed by 9mobile's Vice President, Regulatory and Corporate Affairs Lamis Dikko, he revealed that the hitch was caused by a network outage in one of its data centres.
ADVERTISEMENT
"Subscribers may experience some disruption with voice, SMS and data services due to this technical issue."
Subscribers have been faced with network issues for almost three days.
Dikko said the issue was being rectified.
"Our technical teams are currently working assiduously to resolve the issue within the shortest possible time.
"We sincerely apologise for any inconvenience this may have caused our subscribers and we thank them for their patience and understanding," he wrote in the statement.
ADVERTISEMENT
9mobile, formerly known as Etisalat, announced its brand name change in July 2017 after months of attempted take-overs from a consortium of Nigerian banks which it owes a $1.2 billion loan.
JOIN OUR PULSE COMMUNITY!
ADVERTISEMENT
Eyewitness? Submit your stories now via social or:
Email: eyewitness@pulse.ng
Recommended articles
Taraba people prefer stomach infrastructure to physical development – Gov Ishaku
NAFDAC seals fake alcohol production outlet, arrests 2 suspects
Buhari approves ₦24.2bn for free internet at airports, markets
Delta governor-elect receives Certificate of Return
NAFDAC takes war against bleaching cream to South-East
BREAKING: DSS confirms plot to install interim government to stop Tinubu
Election tribunal receives 15 petitions in Akwa Ibom
Benue Governor-elect, Alia, receives Certificate of Return
INEC issues Certificates of Return to Makinde, Assembly members-elect
Pulse Sports
Victor Osimhen: Where should the Super Eagles striker go this summer?
Peseiro chasing Rohr’s feat as the Super Eagles resume campaign
Nigerian sensation Gift Orban wanted by AC Milan and Napoli
ADVERTISEMENT