Uber will ban passengers if their rating drops to a certain level. Here's how to make sure you don't get booted. (UBER)

Graham Rapier

May 30, 2019 6:43 PM

Spencer Platt / Getty Images

Concerned your rating might be too low? It's easy to check.

Uber will soon ban passengers with low ratings, the company announced this week.
The company did not say what minimum riders would need to meet or what infractions might ding them the most.
In recent months, Business Insider has asked more than two dozen drivers about their biggest pet peeves.
Here are some simple ways to make sure your rating is as high as possible.

Uber announced this week that it will soon begin kicking passengers with low ratings off of its app.

The company did not disclose any details, but added that the minimum score (on a 1-5 scale) will be calculated on a per-city average, based on rider ratings in specific markets. The policy will apply to Uber Eats and the company's Jump bikes and scooters as well, a spokesperson said.

Drivers have long been expected to maintain minimum ratings in order to keep working for Uber, and the company's head of safety brand and initiatives explained in a press release that the goal was to ensure safety and respect for everyone on the platform.

"Respect is a two-way street, and so is accountability," Kate Parker wrote in the announcement. "Drivers have long been expected to meet a minimum rating threshold which can vary city to city. While we expect only a small number of riders to ultimately be impacted by ratings-based deactivations, it's the right thing to do."

In recent months, Business Insider has asked more than two dozen drivers about their biggest pet peeves. Here are some things to avoid while in an Uber if you want to keep your driver happy.

See the rest of the story at Business Insider

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