9mobile apologises for weekend blackout, compensates subscribers

One of Nigeria's telecom operators, 9mobile, has tendered an apology to customers who were left fuming following a no-show for most of last weekend.

On the weekend of November 6-7, most 9mobile subscribers couldn't access data or voice services on the network.

Social media users complained bitterly about the prolonged down-time on various platforms.

In text messages issued to its subscribers on the night of Monday, November 8, 9mobile said: "Dear Customer, we sincerely apologize for the difficulties experienced using our services over the weekend. Your line has been credited with 10mins and 100MB. Thank You."

9mobile has a subscriber base of about 14 million in Nigeria.