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More than half of the 1,606 players, coaches, and officials monitored by FIFA's Social Media Protection Service (SMPS) during the summer World Cup were targeted by online abuse, football's governing body confirmed, as reported by Reuters. In total, 812 individuals received at least one message classified as abusive or malicious. Racism was the most prevalent form of discriminatory abuse, accounting for 12% of all cases and 20% when general insults were excluded. The single most targeted individual received over 10,000 abusive posts, 40% of which were racist in nature.
The SMPS analysed 17.1 million posts and comments, with approximately 240,000 confirmed as abusive following human review. Cases linked to 2,905 accounts were escalated for further investigation, while 786 profiles were reported to law enforcement authorities. The moderation tool also scanned 60.7 million comments across the official channels of FIFA and its member associations, hiding 9.2 million of them, including spam.
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