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Airline explains why passengers used ladder to get off plane in Bauchi [VIDEO]

The embarrassing sight was captured on photos and video and shared via social media on Sunday, December 20, 2015.

Picture of airline passengers disembarking from an aircraft using a ladder, at the Bauchi Airport.

The management of Aero Contractors has explained why some passengers in Bauchi State were forced to come down from one of its planes using a ladder instead of the usual equipment.

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The airline issued an explanation to the incident via a statement released by its media consultant, SY & T.

The statement reads:

“A special charter flight operated by Aero to Bauchi had problems with unserviceable equipment by the airport management in disembarking about 34 passengers from Abuja. Consequently against the airline’s wish and operation safety guideline, the passengers used a ladder to disembark.”

“Aero wishes to state that it took adequate and safety measures for this operation, including the airport’s ground staff crew to handle the air stairs equipment in Bauchi, unfortunately it became unserviceable at the point of disembarkation.”

“Although the airline crew tried to calm down the passengers to wait while the equipment was being fixed, the passengers insisted on their own volition to disembark against all safety protocol of the airline.”

Meanwhile, the Federal Government has said that it would soon launch a probe into the embarrassing incident.

Watch video of Aero passengers using the ladder in tweet below:

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