The 3rd edition of Nigeria Customer Service Awards (NCSA) is slated for October 8, 2015 during the International Customer Service Week. The Awards will hold at Four Points by Sheraton Victoria Island, Lagos.NCSA celebrates service excellence yearly in Nigeria and also encourages companies to go beyond paying lip service to customers. Companies are assessed by the following criteria: nominations, feedback from customers, professional evaluation of company management and staff as it relates to service delivery and lastly, the visit of mystery shoppers to the most nominated companies for firsthand practical observation.
3rd edition to hold this October
Nigeria Customer Service Awards a new initiative open for Nigerian youths between the ages of 20 and 35 with passion for excellent customer service.
The Awards covers over 32 sectors among which are banking, telecommunications, transportation, media, courier service, E-commerce, insurance, pension funds administrators among others. Some of the 2014 winners are Access Bank, Channels TV, Etisalat, Kia Motors Nigeria, DHL, Konga and Phase3 Telecoms.
The coordinator Aliyu Ilias also said the application for the 2015/2016 Nigeria Customer Service Ambassador, a new initiative that has been introduced by the organisers, is open for Nigerian youths between the ages of 20 and 35 with passion for excellent customer service.
Six Nigeria Customer Service Ambassadors will emerge, one from each of the Nigeria's geo-political zones (South -West,south-East, South-South ,North-Central, North-West, North-East ), as well as one African Customer Service Ambassador. The shortlisted youth will be evaluated in both theory and practical examination to emerge the Ambassador.
ADVERTISEMENT
The application closes on September 10, 2015. The ambassadors will promote good customer service culture, identify and celebrate good customer service companies and also seek compensation for bad customer service to customers.The winners will be unveiled on October 8th, 2015. Nomination for the best customer service company in Nigeria and application for the Ambassador can be done at: www.nigeriacustomerserviceawards.com.For participation and sponsorship, call 08052205072, 07032150324, 09-2903442 or email info@nigeriacustomerserviceawards.com.
JOIN OUR PULSE COMMUNITY!
ADVERTISEMENT
Eyewitness? Submit your stories now via social or:
Email: eyewitness@pulse.ng
Recommended articles
Why Amazonian men willingly father children who are not biologically theirs
Since bed bugs are currently taking over Paris, how deadly are they?
Who rocked it better? Ilebaye Odiniya or Yara Shahidi?
Myth or truth: Can drinking soaked groundnut water tighten your vagina?
5 lies every girl has told her boyfriend before
Here's why Amazonian women are expected to have multiple sexual partners
The fear of beautiful women and 9 rare phobias you probably haven’t heard of
These 4 illnesses could cost you your mental health if left untreated
5 signs your boyfriend hates you and wants to break up
5 Afrobeats stars who've walked the runway at Paris, New York or Milan Fashion Week
3 biggest deal breakers your relationship may not recover from
When women don’t wash their bras often, these 5 things happen
Pulse Sports
Newcastle defender ready to deny his son over Kylian Mbappe
'It is racist' — Arsenal legend Thierry Henry slams Napoli's treatment of Osimhen
Osimhen’s Real Madrid moment slips by as Napoli's marksman avoids spot-kicks
‘De Bruyne, Mbappe…’ — Super Eagles legend Jay Jay Okocha identifies players most similar to him today
Liverpool fined ₦23m despite VAR scandal in Tottenham clash
'Like Ketchup' — Super Falcons star Michelle Alozie borrows Ronaldo's line after scoring brace
Super Eagles: Iwobi and Moffi return, Bashiru a new addition as Peseiro calls up 25 players for Saudi Arabia and Mozambique friendly games
You Sabi: Vardy hails Ndidi in Pidgin for Leicester Player of the Match award
Napoli vs Real Madrid: Fans fear for safety of Osimhen and other players as earthquake reportedly hit Naples
ADVERTISEMENT