- On web forums and in interviews with Business Insider, drivers said they're avoiding picking up passengers from airports, cutting down their hours, and cleaning their cars more frequently.
- US health officials have warned companies to operate under the assumption that an outbreak could occur in the United States in the near future.
- Drivers said they haven't heard any official communication from Uber about best practices for avoiding transmission or how the company planned to act in the case of an outbreak.
- Visit Business Insider's homepage for more stories .
Uber drivers scared of coronavirus are avoiding airport pickups (UBER)
Some Uber drivers, anxious about the coronavirus outbreak, say they've taking matters into their own hands to avoid exposure to the illness.
For Uber drivers, letting dozens of travelers into their personal vehicles every day is routine. Coronavirus may be changing that.
US experts and government agencies have warned that an outbreak of COVID-19, the coronavirus disease, could be imminent , but Uber drivers say they haven't heard any official guidance from Uber itself. As a result, drivers are taking matters into their own hands as fears of the virus swirl.
In interviews with Business Insider, Uber drivers echoed fears that have been circulating in web forums for drivers over the past month. (Drivers are referred to by only their first names to protect their identities, which Business Insider has verified.)
"I work in the [San Francisco] Bay Area and stopped doing airport pickups and cut my hours way back," Yoo, a California Uber driver, told Business Insider. "This same car I use for Uber is the same car I drop my daughter off at school in."
Other drivers have taken broader measures in the wake of coronavirus reports. Michael, an Uber driver in Washington, DC, said he's been "cracking the window on rides" in an attempt to avoid catching germs. Nate, a driver in Las Vegas, said he has cut back his hours across the board.
"My significant other is reluctant to let me work. It's a common topic of discussion in my rides now, often jokingly, but with a hint of underlying nervousness from all parties," he told Business Insider. "I typically Lysol the car ... after I get anyone in the car coughing."
On a subreddit for Uber drivers, people have debated whether to worry about the coronavirus over the course of the past month, bickering over whether the ridesharing industry would be affected by the "disruption" the CDC has warned, or whether the concerns amount to " fearmongering ." A lack of top-down communication from Uber isn't helping the confusion.
"I'm sure they don't want to cause a stir and make less drivers want to go out which equals their money not being made," Nate told Business Insider. "This is a new type of situation so I think they are remaining complacent but acting as they need."
Drivers said Uber hadn't issued any official statement to drivers or the general public about its plans for addressing COVID-19, but it has acted in at least one case. A coronavirus patient in London took an Uber to the hospital; after the incident was reported, Uber said it temporarily suspended the driver's account out of "an abundance of caution."
Uber did not respond to Business Insider's requests for comment.
Got a tip? Contact Aaron Holmes at (706) 347-1880 or at aholmes@businessinsider.com .Open DMs on Twitter at @aaronpholmes .You can also contact Business Insider securely via SecureDrop.
Graham Rapier contributed reporting.
See Also:
- People are selling books on Amazon claiming Satan and biological warfare caused the coronavirus. Amazon says it's giving customers a variety of viewpoints.
- San Francisco declared a state of emergency here's how the coronavirus is affecting the city, from a company's handshake ban to canceled conferences
- The head of SoftBank's $100 billion Vision Fund reportedly tried to lure another company executive into a sexual 'honey trap' to collect blackmail and secure his rise to CEO
SEE ALSO: The CDC is warning travelers about visiting 5 countries because of the coronavirus. Here's the US government's guidance for Americans.