These are the 47 things Uber has agreed to do to change its company culture

pulse

June 15, 2017 12:21 AM

A 13-page reported outline the 47 things Uber agreed to do to fix its company's culture.

Uber CEO Travis Kalanick.

For Uber to get past its series of scandals and transform itself into a kinder, gentler Uber 2.0, it will likely have to follow a long and winding path.

Fortunately for the ride-hailing company, former US Attorney General Eric Holder has given it a roadmap.

On Tuesday, Uber released the report from Holder and his private law firm that was based on their months-long investigation into harassment, discrimination, and retaliation at the company. The report recommended 47 steps the company should take to turn around its culture.

The recommendations focus on four key themes: trust, transformation, accountability, and the 'tone at the top'. Already, Uber's board has agreed unanimously to follow the suggestions, and CEO Travis Kalanick has taken a leave of absence, allowing the company to start with a blank slate.

Here are all 47 recommendations — and what they mean for the $69 billion company:

Changes to leadership

Enhance board oversight

Internal controls

Reformulate Uber's 14 cultural values

Training

Improvements to human resources and the complaint process

I want to be super clear, we are building a process that gives employees the ability to report issues, manage issues, and escalate concerns appropriately, and with confidence in the process," company HR head Liane Hornsey wrote in an email to Uber employees. "You have my absolute commitment on this. We will not fail you again."

Diversity and inclusion enhancements

Additional diversity efforts

Changes in employee policies and practices

More changes to employee policies and practices

Address employee retention

Review and assess Uber's pay practices

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