One of the first things that VMware cofounder Diane Greene did after she took the reins as Google Cloud boss in late 2015 was to establish the "Office of the CTO," a unit that would work directly with the largest customers.
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Meet Google's team of ex-executives who translate programmer-speak and befriend VIP customers (GOOG, GOOGL, AMZN, MSFT)
Google has a team that works directly with its biggest cloud customers.
Google's Greg DeMichillie
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The idea, explains Google's Greg DeMichillie, Director of Product Management with the Office of the CTO, is to meet the need of
Working with this office is reserved for big Google customers like Home Depot and HSBC. In a bigger-picture sense, though,
Along those same lines,
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Once the customer has their house in order, so to speak, that's when the Office of the CTO hands it back off to "the rest of Google." From there, they can either finish the project themselves, or hire outside firms like Accenture or PWC to do it for them.
Past that engagement,
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