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- She also allegedly received two $10 meal vouchers, but was unable to land access to the airline's lounge.
- According to Preiss,
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United actually offered someone a $10,000 voucher for giving up her seat — and she live-tweeted the whole ordeal (UAL)
United was allegedly eager to give the passenger a voucher instead of cash. The passenger live-tweeted her ordeal.
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Nearly a year after United ignited controversy for dragging a passenger off an overbooked flight, a Twitter thread from one of the airline's passengers shows just how far the airline will go to avoid another incident.
According to tweets posted on Thursday, Allison Preiss was set to fly from Washington, D.C. to Austin for a friend's bachelorette party when the airline announced that her flight was oversold. According to Preiss, United offered a $1,000 travel credit to anyone who volunteered to wait for another flight. After no one took the offer, Preiss was allegedly bumped.
"They are kicking me off this flight," she tweeted.
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"@united IS THE WORST."
United then allegedly offered Preiss $2,000 in travel credit and tried to get her to sign a document asserting that she volunteered to give up her seat on the flight. According to Preiss, she asked for cash instead. Eventually, United offered Preiss a $10,000 travel credit, which she accepted.
"This is how badly United didn't want to give me cash," she wrote above what appears to be a photo of her $10,000 voucher.
"We issued this voucher per our policy," United told Business Insider in an email.
According to Preiss, she also received two $10 meal vouchers, but was unable to land access to the airline's lounge.
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