Pulse.ng logo

Whatsapp Instant messaging app introduces verification badge for business accounts

The badges colored green will be placed next to the names of the business account.

  • Published:
Lady on a whatsapp chat play

Lady on a whatsapp chat


California based instant messaging company Whatsapp Inc. has started verifying businesses, giving them a verified badge.

It is also gathered that the messaging giants plan on building a separate app for businesses to chat with their customers.

Twitter as well as Whatsapp's sister companies Facebook and Instagram are known to have rolled out verification features with blue badges placed by the side of certified accounts.

Whatsapp businesses however will be getting a green verified badge to also be placed next to the contact’s business name.

play This verification for businesses by Whatsapp should help take out every possibility of fraud by mischievous persons (AfricaWorldNews)


Also, Whatsapp will let you  know you are chatting with a business via yellow messages inside the chat, and interestingly, you won’t be able to delete messages from such chat, because the messaging company wants you to always have a record of every conversation exchanged with a business.

ALSO READ: Whatsapp may soon let you start sharing your location in real time

More details were spelt out in a blog post released by the Facebook acquired company.

"WhatsApp is exploring ways for you to communicate with the businesses that matter to you.

Some business accounts have been verified by WhatsApp. If you see a green badge next to a contact’s name, it means that WhatsApp has confirmed that the phone number of this contact belongs to a business account.

WhatsApp will also let you know when you start talking to a business via yellow messages inside a chat. There is no way to delete these messages from the chat.

If you already have a business’s phone number saved in your address book, the name you will see is the name you have saved in your address book.

If you don’t have a business’s phone number saved in your address book, the name you will see is the name the business has chosen for themselves.

If you’d like to stop a business from contacting you, you can block them."

Note: WhatsApp business verification is currently limited to a small number of businesses participating in a pilot program.

As some accounts have already been verified. we wait to see Nigerian businesses get on board.

Do you ever witness news or have a story that should be featured on Pulse Nigeria?
Submit your stories, pictures and videos to us now via WhatsApp: +2349055172167, Social Media @pulsenigeria247: #PulseEyewitness & DM or Email: eyewitness@pulse.ng. More information here.