Disco promises 24-hour technical support for uninterrupted power during Sallah
EEDC said its cash offices would be opened to customers between 9.00 a.m. and 2 p.m. for the settlement of electricity bills during the holidays.
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Its Head of Communications, Mr Emeka Ezeh, gave the assurance in Enugu.
The Federal Government has declared Aug. 21 and Aug. 22 as public holidays to celebrate the Sallah.
The company also said it encouraged customers to take advantage of the alternate payment channels to make their payments.
“Receipts must be obtained for every payment made with a complementing SMS alert confirming such payments,’’ it said.
According to the company, its technical and operation teams will be on ground at our district offices to attend to faults that may occur during the holiday period.
“Customers are, therefore, encouraged to make use of our 24/7 call centre facility in reporting faults by simply dialing 084 700 100,’’ he said.
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