Mobile money operation yet to meet apex bank's target

The Director of Banking Supervision of the Central Bank of Nigeria (CBN), Dipo Fatokun has said that the country's mobile money transaction is worth N5 billion per annum.

He said this on Sunday, June 3, while delivering a paper with theme, ”Cybersecurity: The Need for Standards” at the Nigeria Electronic Fraud Forum (NEFF) in Lagos.

He said the mobile money space, which started in Nigeria about two years back with 21 mobile money operators, is yet to meet the CBN target.

”It is not correct that we have not made progress.

”It is right that our expectations on mobile money has not been fully met and, probably, because we are very ambitious in setting the target,’’ he said.

Fatokun said that the CBN has noticed that most of the mobile money transactions are mainly for subscription payment and remittances by bank customers.

He added that the CBN discovered that lack of agency remained a challenge to the growth of mobile money operation, saying, ”for mobile money to be successful, you must have an agent.’’

Fatokun, Chairman, NEFF, said that the CBN did a report and came out with some conditions on agency banking which the mobile money operators had keyed into.

He said that the apex bank has also released a guideline on super agent structure and expected that some of the telecommunication companies would serve as super agents.

”Two of the telecommunication companies already had our approval in principle, to make their agents available for mobile money,’’ the CBN boss said.

Fatokun also said the assessment was that the value and volume of electronic transactions in e-payment had been on the increase.

”The value and volume of fraud, though globally, is on the increase, but in Nigeria, we will count ourselves fortunate because we put so many controls in place.

”The truth is that Nigeria is not doing badly, when it comes to cyber fraud and e-banking,” he added.

He advised Nigerians to always be conscious and be aware of fraudster’ tactics such as sending e-mails and text messages to capture customers’ data, in order to hack into their accounts.

The CBN boss warned that customers should always be careful about how they speak about their banks.

Fatokun said that the CBN needs to put necessary controls in place to avoid fraud in the e-payment space.