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Multichoice "Our customers guide our decisions," MD tells Consumer Protection Council

The assurance was given in Abuja on Thursday, September 10, 2015 at the scheduled hearing into costumers' complaints at the Consumer Protection Council (CPC) head office.

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Managing Director, MultiChoice NigeriaJohn Ugbe, has reiterated the pay-TV provider's commitment to the continuous provision of top quality service to its subscribers.

Read: 9 things you probably didn’t know about the Multichoice Nigeria MD

The assurance was given in Abuja on Thursday, September 10, 2015 at the scheduled hearing into costumers' complaints at the Consumer Protection Council (CPC) head office.

Speaking at the event, Ugbe, who led a team of experts to the hearing, said, “Our customers guide the decisions we make and all our initiatives continue to be geared towards a rewarding customer experience for our subscribers. We await further communication on a new appointment from the CPC, as we work jointly towards improved quality and content for our customers.”

Read: The stars come out to shine at #OnlyTheBest dinner

Armed with a number of official documentation that the CPC had requested at the hearing, Ugbe further said, 'We recognise the role the CPC plays in consumer protection and we are glad that we have the opportunity to meet with them in order to achieve optimal customer satisfaction, which is our key objective.'

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