We tested out McDonald's self-serve kiosks to see how far we could customize a Big Mac

Ju Shardlow

January 16, 2019 10:20 PM

McDonald's self-service kiosks allow you to add or subtract items from your order.
We tried hacking one of the kiosks to see how much we could take out of a Big Mac .
Last year the company announced it was spending $2.4 billion to accelerate the self-serve initiative.

Insider recently found some of the world's most unusual McDonald's orders . Everything from a whole potato to a pickle sandwich.

But how far can you edit your McDonald's burger? Self-service kiosks allow customers to add or subtract elements to their meals. Insider visited the fast-food chain at London's Liverpool Street station to take out elements of a Big Mac and see what was left.

First we took out the lettuce, then items like onion and Big Mac sauce. Next, is it possible to take out the bun and just be left with a burger salad? Or the burger and additionals altogether, and just order a piece of cheese?

Finally, would McDonald's just serve us a Big Mac box with nothing inside, which we pay 3.19/ $4 for?

Last year, McDonald's announced it would upgrade 1,000 stores with kiosk and mobile order technology every quarter. It's estimated that this could help the company win back nearly $2.7 billion in lost sales.

Ju Shardlow