Research finds that the average U.S. employee spends about a quarter of his or her time at work every day dealing with emails. The thing is that people don’t have the training on how to do so.
Sending emails is a staple in the life of every professional, regardless of the field or industry involved. However, most people don’t know how to use the simple tool for official duties, so here are simple email etiquettes to know.
Research finds that the average U.S. employee spends about a quarter of his or her time at work every day dealing with emails. The alarming thing is that most people don’t have the formal training on how to do so.
The proper way to use email used to be taught in school but not anymore. Meanwhile, nearly all professionals need it and need to know the basics. So here are 7 tips to help you with the next email you have to handle:
Use a clear subject line: The subject line is the first thing you see once you open an email. It’s an introduction of sorts to the rest of the email. So, you may want to make it clear and direct, especially because most of the people receiving emails are busy.
Salute the right way: Keep your salutations professional. When it comes to sending work related emails, don’t go casual or laid back. Also, use the receiver’s full name. Also, if it’s a group email, try “Hey team,” instead of something informal like "Hey you guys."
Also sign off: Every one you should have a pre set email signature that you put at the end of every email. Make sure your address and number is on it. It’s ideal for getting a hold of you if they need anyone needs to.
Always introduce yourself: You should never presume that someone will know who you are. You should always introduce yourself in the email. An example could be “Hey Jimi, it’s Tunde John, the CEO of Benchmark Intelligence. We met at the networking event. I wanted to check in . . .” Maybe slightly longer if you’ve never met.
Why Cc:. Cc means Carbon Copy. This way you can easily include other people to the thread. People who are related to the topic or issue being discussed are included and can contribute to the topic and they don’t mind the exposure.
Why Bcc: Bcc means Blind Carbon Copy. It’s just like a Cc so you can add multiple threads to it but with Bcc they have their emails excluded from the email thread. The main reason to Bcc anyone is to exclude them from an introduction.
Double-check email: Always look your email over when you are done with crafting it so you don’t run a risk of having to apologise later. Check for grammatical errors. Also, if you’re replying, be cautious of the reply all button.
Which of the following tips do you fall short of when you are emailing? Please, include your comments in the section below.