Experience Excellent Jovago.com

Pulse Sports Met with Marek Zmysłowski, the Managing Director of Jovago and he explained everything about the online hotel booking service. Jovago is offering sports fans and followers the chance to win prizes in this World Cup season and they can do that when they watch World Cup games at The Prive Lounge, 5B Karimu Kotun Street, Victoria Island Lagos; early birds also get a discount when they book for hotels online at jovago.com

Jovago.com is an online hotel booking service headquartered in Lagos, Nigeria, and founded by Africa Internet Holding. Jovago, Africa’s No.1 booking portal, facilitates the booking process for its users to provide them with the best hotel booking experience with fast, transparent and easy-to-use services. Jovago has over 5000 local hotel listings across Africa and over 200,000 hotels around the world.

2. How long has Jovago been operating?

Jovago.com was set up in Nigeria in August 2013 and has been in operations since then.

3. What has been the greatest challenge in the business?

Understanding the specifics of Nigerian market and finding the right people to my team. In order to understand the country you leave in, you have to listen way more than talk. It is also not easy to find people that share the same passion I have and sometimes even harder to keep the very good ones.

4. Compared to other online booking portals, what stands Jovago.com out?

Firstly, the personal verification of every signed African hotel ensures a strong partnership.

It’s the perfect communication we maintain with our partner hotels. This ensures the rooms’ availability, swift service and hassle-free cooperation.

Secondly, is the level of professionalism of our customer service staff. We found the best people in the market, and customers are always the most important people for us.

Jovago.com plans to become the biggest online hotel booking portal in Africa. We also plan to diversify our business offerings to ensure that we always provide our customers with the best services always.

Sub-Saharan Africa is the fastest growing market in hospitality in the world and the Nigerian hospitality sector is the fastest growing in Sub-Saharan Africa.

Conclusions are obvious; the number of inbound and domestic travellers is growing year on year by a two digit percentage. We are at the right time, at the right place. Now, the biggest case is to change the habits of Nigerian travellers and educate them about the advantages of booking online instead of other ways to do it.

We are going to be the biggest OTA in Africa, providing the best service. Satisfying Nigerian customers helps us achieve our long term goals. Most probably we are already the biggest in Nigeria, but that’s not the prize for us. Being the leader in Nigeria in online booking is the first step.

The challenge is to grow the whole online booking market, and Jovago is committed to doing just that.