Soon you'll be able to return Amazon orders at Kohl's stores — here's how it works (AMZN, KSS)

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September 20, 2017 4:18 PM

Kohl's is about to make returning Amazon orders a lot more convenient. Here's how the new return system works.

Kohl's is about to make returning Amazon orders a lot more convenient.

On Tuesday, the department-store chain announced that starting in October, 82 locations would accept returns for some items bought through Amazon.

The details on how the returns will work are still a bit hazy, and a Kohl's spokesperson told Business Insider it was too early to share specifics. But, here's what we know so far about how the system will work:

First, you have to be in Chicago or Los Angeles. Only 82 Kohl's locations are planning to offer the service (for now).

Pulling into the Kohl's parking lot, there will be convenient designated parking spotsnear store entrances for shoppers there to return Amazon items.

freedon't need to bring packaging.

Ten of the Kohl's locations are also launching an "Amazon smart home experience" in October, with a section of the store dedicated to selling Amazon merchandise such as the Amazon Echo. In these locations, the Amazon return service will be integrated into what Kohl's called the "overall Amazon experience," and will be situated prominently near the front of the stores.

After shoppers drop of the items that are being returned, Kohl's will package and transport the items to Amazon return centers.

Business Insider will update this post as more details and photos become available. If you've returned an Amazon item at a Kohl's store, send us a note at retail@businessinsider.com.

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